HYQS – Sophie Ciccone – 207 CHE DU MAS DE MASSIER – 38200 VIENNE
Manufacture of jewelery and jewelry items.

SIRET : 81517154100015

Date updated: 10/14/2020

Article 1: object

These conditions govern sales by the company Sophie CicconeHYQS of jewelry made of precious materials.

Article 2 – Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than mainland France, you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of HYQS. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.

All orders regardless of their origin are payable in euros.

HYQS reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.

The products remain the property of HYQS until full payment of the price.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 – Orders

HYQSreserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 – Confirmation of your order

Any order appearing on the website www.hyqs.france.fr implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction.

You declare to have perfect knowledge of it.

The order confirmation will be worth signature and acceptance of the operations carried out.

A summary of your order information and these General Conditions will be sent to you in PDF format via the e-mail address confirming your order.

Article 5 – Payment

Several means of payment, offering maximum security guarantees, are available to the customer:

– By paypal, with or without a paypal account

– By credit card via Paypal.

The price is payable in cash, in full, on the day of the order. In the event of split deliveries, only the products shipped are debited.

Article 6 – Retractation

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty.

Returns are to be made in their original condition and complete (packaging, accessories). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Return costs are your responsibility.

In the event that the right of withdrawal is exercised, HYQS will reimburse the sums paid within 14 days of notification of your request and via the same means of payment as that used when ordering.

Article 7- Availability

Our products are offered as long as they are visible on the site www.hyqs.france.fr and within the limits of available stocks. For products not in stock, we can create them to order, within 20 working days.

In case of unavailability of product after placing your order, we will contact you by email. Your order will be automatically canceled and no bank debit will be made.

Article 8 – Delivery

The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page.

In the event of a delay in shipping, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.

In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of article L 138-3 of the Consumer Code.

In the event of deliveries by a carrier,HYQS cannot be held responsible for late delivery due exclusively to unavailability of the customer after several meeting proposals.

Article 9 – Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by email within 30 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging). The shipping costs will be reimbursed to you on the basis of the invoiced price and the return costs will be reimbursed to you on presentation of the supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 – Responsability

The products offered comply with current French legislation. The responsibility of the company HYQS can not be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

Furthermore, HYQS cannot be held responsible for damage resulting from improper use of the product purchased.

Finally, HYQS cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.

Article 11 – Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 12 – Intellectual property

All the elements of the site www.hyqs.france.fr are and remain the intellectual and exclusive property of the company HYQS. No one is authorized to reproduce, use, re-distribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of HYQS.

Article 13 – Personal data

The HYQS company reserves the right to collect nominative information and personal data concerning you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you.

They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

Article 14 – Proof archiving

HYQS will archive the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.